The importance of having companion calls is to help senior citizens especially those with disabilities have someone to talk to. Through having companion calls, senior citizens are engaged to benefit either mentally or physically. Selection of call companions is based on some tips. Talent is found by choosing call companions that are genuinely interested or show a huge amount of concern. Not just being thoughtful but also courteous as well as polite. Customer service experience, as well as knowledge of the risks associated to loneliness, are required when looking for call companions. As part of their job, call companions are required to pick up potential warning signs from their clients.
Consistent feeling down or not taking medication are some of the potential warning signs that call companions to need note when speaking with their clients. Call companions for meaningful connections are able to alert caregivers when such warning signs are noted. Candidate vetting is done to ensure only the best is selected. Vetting of candidates is done to clear any doubts. Vetting ensures that candidates are cleared of any criminal charges and are law-abiding citizens. When a candidate is cleared of the vetting process, they are rigorously trained.
Vetted candidates that have successfully passed the process are trained on-call interaction with the clients, initial risk assessment performance, tracking protocol and recognizing potential warning signs. Mock calls with live participants are done as part of the training so that call companions get the hang of it. Individuals who might be fearful, are able to overcome the fear through consistent conversing. Working days of call companions are from Monday to Friday.
A range of topics are covered by call companions for medication compliancy that are appropriate for the client. Some of the common topics discussed are; telling past stories, discussing current events, sharing recipes and technological advice. Most individuals like to tell stories of the past as it's something they have experienced.
To have heartfelt conversation individuals need to carry out these three techniques; getting down to the basics, asking the right questions and being vulnerable. Finding the right person to hold a conversation with is the first step to getting down to basics. The right person usually possesses characteristics such as being curious, open-minded and shows excitement.
Wisdom is key when discussing certain topics as the mood at that time might be tensed or unfavourable. Maturity needs to be displayed when it comes to set the ball rolling. Asking easy straight forward questions or complimenting someone are some of the ways to which small talk is initiated. Through that individuals start to get interested in what you are saying. Sustaining the attention is through active listening. In relation, check out related health tips: https://www.huffingtonpost.com.au/2016/12/18/here-are-13-realistic-healthy-eating-tips-for-the-new-year_a_21625553/.
